Q. Can I insure my stair lift with you for things like damage or accidents. Is this something you can offer or would I need to look privately?
A. We do offer Extended Warranty and Insurance through a company called First Senior Insurance who are underwritten by Norwich Union. Insurance cover includes Accidental Damage, Fire Damage, Flood Damage, Loss or Damage caused by Theft or Attempted Theft and Storm Damage.
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Pearce Brothers Mobility Services
Head Office:
2 Stover Road,
Yate,
Bristol.
BS37 5JN
T: 0800 5420210
F: 01454 314501
E: jim@pearcebrosmobility.co.uk |
Q. Are there any tables comparing lift speeds for either tall residential buildings or general towers? Does anyone know why the ceiling height in most passenger lifts New York is much higher than in London? Thanks JD
A. Innovate Lifting Systems are experienced in all of the different lift systems on the market today. Lifts for tall buildings come in several speeds and specifications but the speed depends on the usage and the position of the most popular floors. Innovate lifting Systems consultants can help you specify and design the correct lift for your project
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Innovate Lifting Systems Ltd
The Southborough Centre
Warehouse No.1
Draper Street
Southborough
Tunbridge Wells
Kent TN4 0PG
T: 01892 557530
F: 01892 557531
E: info@innovatelifts.com
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Q. If we have been broken out of a lift in an apartment block by a normal person (as opposed to the lift company) or fire service who is liable for paying for the fixing of the doors – is it the person who broke us out, the lift company or the management company? There is an alarm in the lift (which isn’t connected to anywhere, it just makes a noise) and a phone number for the lift management company, but no instructions of what to do in case of getting stuck inside.
A. The different lift types does have a number of safety features and breakdown down and release instriuctions. We at Innovate Lifting Systems give all our clients a full lift instructions including or saftey aspects. Innovate Lifting Systems are happy to assess the damage. Innovate Lifting Systems will provide you with a quotation to repair the damaged lift. Please contact us: InnovateLifting Systems- 08974444037
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Innovate Lifting Systems Ltd
The Southborough Centre
Warehouse No.1
Draper Street
Southborough
Tunbridge Wells
Kent TN4 0PG
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Q. I have been asked the question from a church which has a lift for DDA purposes serving two floors. It has a lockable fire door at each floor which has to be opened by key to allow access to the lift car. This ‘external’ door is self closing and locking, so that if the lift fails there is no way of getting out of the lift car. Is this normal or meets current leglisation? Thanks.
A. Many Platform lifts have safety devices. All the lift Innovate Lifting Systems supply have a device so the passenger can be removed for the lift. The could be in the form of a key or a button. Also Innovate Lifting Systems offer an autodialler ( Telephone) within the platform lift so if any got stuck in the platform lift the alarm could be raised and the person removed from the platform lift quickly and safely.
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Innovate Lifting Systems Ltd
The Southborough Centre
Warehouse No.1
Draper Street
Southborough
Tunbridge Wells
Kent TN4 0PG
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Q. I have a passenger lift in a residential building which does not have an emergency phone (only an emergency bell that rings in the block but there is no concierge/porter. Is there any H&S legislation to persuade the residents to get one?
A. Yes there is legislation regarding an alarm system in the lift. I suggest you contact your landlord and he will investigate the problem for you. Innovate Lifting Systems are happy to assist with any further information you require.
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Innovate Lifting Systems Ltd
The Southborough Centre
Warehouse No.1
Draper Street
Southborough
Tunbridge Wells
Kent TN4 0PG
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Q. HelloI wonder if you an help me please. We have recently bought an ex residential home which has a passenger lift. We intend to remove the lift as we no longer have a use for it. I have emailed several companies who do not respond – are there any companies who would want a second hand lift ? I have looked on google, etc. – your website looks very helpful so if you can assist, I would be very grateful. We are based in Exeter, Devon.
Many thanks and a Happy New Year to whoever takes the time to answer this!
Jo Wakefield
A. Thank You for your e-mail. We can remove your lift. However there is not a market for second hand lifts.Please do not hesitate to call Innovate Lifting Systems for more information.Regards Steve Marriner
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Innovate Lifting Systems Ltd
The Southborough Centre
Warehouse No.1
Draper Street
Southborough
Tunbridge Wells
Kent TN4 0PG
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Q. Hello!
There are four lifts in my block of flats (16 floors) which are maintained by Otis. Otis have recently been very very bad at keeping our lifts running, and helping people who get stuck in the lifts get out within a reasonable time. I have asked Otis why they think they should expect their maintenance contract to be renewed if they don’t keep up a good level of service. They told me the ‘controller box’ is the intellectual property of Otis, and if i was to get a new maintenance we would need to get a new one (at the cost of £2000). They have also quoted us an extortionate price to get the glass paneling in the lifts replaced (it’s severely cracked in one of the lifts), and i was wondering if you knew if it was possible to get replacement panels sourced from somewhere other than Otis themselves?
All the best!
John
A. Dear John
Many thanks for your e-mail. Firstly i am not sure about the “controller box” It seems to me they are holding you to ransom? It may be advisable to talk to someone legally about your service contract? As for the glass we can certainly help with this. Please do not hesitate to call me if you require any addtional information
Regards
Steve Marriner
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Innovate Lifting Systems Ltd
The Southborough Centre
Warehouse No.1
Draper Street
Southborough
Tunbridge Wells
Kent TN4 0PG
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