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What our clients say....
 We had an unhappy start with a new lift company we were dealing with and were forced to terminate our business relationship with them. We were understandably nervous about who to try next. Our Operations Manager stumbled across your website and, I’m pleased to say, we’ve never looked back. Undoubtedly, you’ve restored our confidence. After our experience we badly needed complete reliability and trust and when it’s combined with a speedy service we know we’re onto a winner. We’ve found all of that in LIFT.CO.UK and I’m delighted to recommend you.
Owen - Cardiff
A first-class service provided by LIFT.CO.UK. You take all the strain and challenges on board and deal with them like true professionals. I have nothing but praise for you. Thank you for an excellent service. Ian - York
Our company has its reputation to preserve and I can see that LIFT.CO.UK is of the same mindset. Not only do you know what you’re talking about you really offer first-class customer service.
I’ll be happy to continue using your services - you are quite necessary to my company.
Angela - Derby
We like the one-stop-shop approach and would like to thank you for the help and advice you have given us over the past few months. It’s a relief knowing that we have you to rely on. We also like the fact that we only have to make one phone call or send one email with our requirements and you’re there. Thank you very much for your support. Keith - London
I have no hesitation in recommending you. I think that what is particularly striking about your service is the time and trouble you take to know your product, i.e. the specialists you represent. It gives us more confidence to deal with you knowing that you have vetted these specialists beforehand. I can confirm that we have dealt with a company you recommended and they have been very professional and really superb. A job well done! Simon - Bristol
What sets you apart is that you make a point of knowing your contacts. My main criticism is that some businesses think it’s enough to list trades-people on their websites for Joe Public to contact and actually call it a business portal. They are no more than a certain brightly coloured telephone book. You have done what the others can’t be bothered to do and that is to vet their contacts before unleashing them on us. Sue - Cumbria
CASE STUDIES
Case Study 1: Pendle Borough Council bought and refurbished a cluster of 10 semi-derelict properties in the borough in a pioneering project. The work was carried out by their contractors, as part of their plans to create social housing for disabled adults. The properties were previously privately owned by able-bodied people and consisted of two-up two-down properties. For some of the new residents who were wheelchair users, access to front doors and upstairs would clearly prove a problem.
The contractor was recommended to contact Lift.co.uk for advice and quotes for submitting to the Council. After the surveys were completed, followed by quotations and advice from us, the council decided that not all of the houses required straight Chair lifts as first thought. The residents actually needed varying styles of lifts because of their varying states of disability.
We advised the council that five of the twenty residents each required Perching Chair Lifts. This was because their disability was such that they could neither straighten nor bend their knees sufficiently to use a standard Chair lift. Three residents needed an Outdoor Platform lift because their back gardens (on a slope) could only be accessed via steps. We advised the council that five individuals required Step Lifts to be installed at their front doors because they were wheelchair bound and that six needed the straight Chair lift. We also recommended the lift engineering company for the contractors to use.
The council was pleased with the results and the residents were happy. Our advice, input and our ability to respond quickly when asked, led to several disabled people being able to live as they wanted – as ordinary people in the community with easy access to their homes.
Case Study 2: A medical health centre in Newcastle-upon-Tyne received a government grant to upgrade the building’s access for disabled and wheelchair users. They could only enter the health centre via a temporary ramp which was stolen overnight. Wheelchair users and those with mobility difficulties were forced to travel several miles across town to another medical centre that had disabled facilities.
The front of the building had two steps leading up to the main doors and, because no wheelchair users could get up to and through the front doors, the medical centre had failed to comply with the Disability and Discrimination Act 1994 and was acting illegally.
We were approached by the Practice Manager and asked for help. We researched our database and contacted a firm of respected lift engineers to carry out the initial survey, followed by quotations for the recommended step lift. As a Step lift is a platform lift that can be placed next to a set of steps or by the steps so that the platform raises the chair upwards and over the steps.
In this case the Step lift was installed by our recommended Platform lift engineer, next to the side of the steps where it would not obstruct the passage of able-bodied people coming in and out of the building. Former disabled patients forced to go elsewhere for medical treatment returned. Disabled patients and those with mobility issues were once again able to access the medical centre easily. The centre’s management was delighted that they were in full compliance with the Disability & Discrimination Act (D.D.A.) 1994.
We researched our specialist database and chose the lift engineer who carried out the survey and provided quotations. The installation was then carried out to the satisfaction of the patients concerned and the health centre’s management team.
Case Study 3: A former four-storey government building in South East London was decommissioned and its change of use registered as a Job Centre. We were contacted by the Maintenance Manager of the building who informed us that the building was undergoing refurbishment and that two Passenger lifts needed looking at.
We contacted one of our reliable and skilled lift engineers, experienced in modernisation, and arranged for him to undertake a survey of both lifts and a written report. We provided the Maintenance Manager with a written quotation and forwarded the engineer’s report to him. This gave him an idea of the work that was needed to bring the lift up to industry standard.
The report concluded that both lifts were ideal for modernising and bringing up to date, in line with the European Standard EN81-70. This is a guideline for existing lifts undergoing refurbishment and modernisation. The installation work was undertaken by our team of engineering specialists and done to the Department of Work & Pensions satisfaction.
All the Maintenance Manager did was to complete our online form and state what the problem was. We did our research and came up with the right man for the job who made the lift safe and in full compliance with British and European standards.
Talk to us today
To learn more about the comprehensive services we offer, please take a few moments to look through this website. Then, to find out more about how we can help take the stress out of lift purchasing, installation, restoration & modernisation, servicing & maintenance and more, simply get in touch.
We look forward to your enquiry. |
